Contact Us

Our financial professionals are on hand to answer your questions and ensure you have the best banking experience possible. Call, click or visit us today! 

Call

Customer Care Center
Monday-Friday 8:00 am-7:00 pm Eastern Time
Saturday 9:00 am-1:00 pm Eastern Time
Phone: (Toll Free) 855.999.BANK (2265)
Fax: 313.336.0138
Holiday Hours

Loan Servicing
Monday-Friday 8:00 am-5:00 pm Eastern Time
Home Loans Service: 877.801.2448
Consumer/ Auto Loans Service: 855.222.8155
Fax: 313.447.1013
Holiday Hours

Our financial professionals are on hand to answer your questions and ensure you have the best banking experience possible. Call, click or visit us today! 

Call

Customer Care Center
Monday-Friday 8:00 am-7:00 pm Eastern Time
Saturday 9:00 am-1:00 pm Eastern Time
Phone: (Toll Free) 855.999.BANK (2265)
Fax: 313.336.0138
Holiday Hours

Loan Servicing
Monday-Friday 8:00 am-5:00 pm Eastern Time
Home Loans Service: 877.801.2448
Consumer/ Auto Loans Service: 855.222.8155
Fax: 313.447.1013
Holiday Hours


Online Banking

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Enroll in Online Banking
(current Bank Customers)



Lost or Stolen Debit Card

Monday-Friday 8:00 am-7:00 pm Eastern Time
Saturday 9:00 am-1:00 pm Eastern Time
Phone: (Toll Free) 855.999.BANK (2265)
After Hours: (Toll Free) 800.754.4128
Outside the U.S.: (Toll Free) 001.727.227.9012

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Email Customer Service
For your safety, do not include personal and account information such as account numbers, passwords, PINs or social security numbers when using unsecured email correspondence.
AAAbanking@acg.aaa.com

Michigan Branch

Full-Service Cashless Banking Location
Auto Club Trust, FSB
1 Auto Club Drive
Dearborn, MI 48126
Monday-Friday 9:00 am-4:30 pm Eastern Time
Phone: 313.336.4500
Phone: (Toll Free) 855.999.2265
Fax: 313.336.0138

Michigan bank location

Mail

To expedite delivery and processing of deposits or loan payments by mail, please use the following:

For Deposits, mail to:
Auto Club Trust, FSB
Attn: Deposit Operations
PO BOX 6094
Dearborn, MI 48121-9801

For Overnight Delivery of Deposits, send to:
Auto Club Trust, FSB
Attn: AOB Bank Branch
1 Auto Club Drive
Dearborn, MI 48126

For Consumer and Auto Loan Payments, mail to:
Auto Club Trust, FSB
Attn: Consumer Loan Servicing
PO Box 6135
Dearborn, MI 48121-9802

For Mortgage and Home Equity Loan Payments, mail to:
Auto Club Trust, FSB
Attn: Home Loan Servicing
P.O. Box 0054
Palatine, IL 60055-0054

For Overnight Delivery of Auto and Consumer loans Payments, send to:
Auto Club Trust, FSB
Attn: Consumer Loan Servicing
1 Auto Club Drive
Dearborn, MI 48126