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AAA Dollars Program - Frequently Asked Questions

The AAA Dollars Program is a member loyalty program where making qualified purchases earns you AAA Dollars. AAA Dollars can be redeemed towards your annual membership renewal dues, redeemed for cash back or applied towards select products or services.

Present or future participation in the AAA Dollars Program is only available to active AAA members with club code 014, 020, 047, 049, 069, 113 and 270. AAA Dollars not available in Puerto Rico. All AAA Dollars earned will be credited to your member household for you to use at renewal. AAA Dollars are available in Puerto Rico on membership products (Gift membership and Refer a friend campaigns) only. All other avenues of earning such as the AAA Dollars Online Mall in Puerto Rico is specifically excluded from the AAA Dollars Program due to the applicable laws and regulations of the Commonwealth of Puerto Rico. All AAA Dollars earned will be credited to your member household and can be used to purchase select products or services at your local AAA branch. At time of renewal, we will apply any remaining earned AAA Dollars to pay for your annual AAA membership renewal up to the amount due.

As an active AAA Member, you already have access to the AAA Dollars program and will earn AAA Dollars when you use select services or purchase select products through AAA.com, your AAA branch or by calling our Member Call Center at 800.222.1134. Your AAA Dollars balance will be included with your membership statement and you can check your account anytime at AAA.com by clicking on 'My Account', or you can view your AAA Dollars through the AAA Mobile app.

Your AAA Dollars balance will be included with your membership statement. To check your AAA Dollars balance at any time, visit AAA.com and click on 'My Account' or contact your local AAA branch or call our member call center at 800.222.1134, or you can view your AAA Dollars through the AAA Mobile app.

For online purchases through the AAA Dollars Online Mall at AAA.com or via the AAA Discounts Web Extension, transactional information is sent from the partner to AAA, so that it can be applied to your 'My Account' balance.  You do not earn AAA Dollars when accessing a partner website directly from your browser without going through AAA.com or the AAA Discounts Web Extension. 

No. The online retailers that AAA Dollars has partnered with on the AAA Dollars Online Mall apply to online purchases only (not to the retailers' respective store locations). You must enter the retailers' website through the AAA Dollars Shopping Online Mall at AAA.com or via the AAA Discounts Web Extension. Unless it is stated on AAA.com that the retailers' store locations award AAA Dollars, any purchases made at stores will not qualify.

You will be notified of the amount of AAA Dollars earned upon receipt of AAA Membership Renewal Statements. When on AAA.com, you can check your balance by visiting 'My Account', or you can view your AAA Dollars through the AAA Mobile app.

AAA Discounts & Rewards is the AAA member loyalty program. AAA Discounts offers instant discounts at the time of purchase of merchant gift cards and from participating partners. AAA Dollars allows you to earn deferred AAA Dollars that go into your account and accumulate each time you purchase select products and services through AAA.

No. Each participating AAA partner will offer AAA Dollars for select products and/or services. For details about participating partners, please visit AAA.com or contact your local branch or call our member call center at 800.222.1134.

For additional information about AAA Dollars, please visit AAA.com or contact your local AAA branch or call our member call center at 800.222.1134.

You will earn AAA Dollars when you use select AAA services or purchase select products through AAA, such as attraction tickets, merchant gift cards, online partner offerings through the AAA Dollars Online Mall,  AAA Discounts Web Extension, Sun Pass select storefront locations or even by referring a friend to join AAA or by giving a gift membership. The amount of AAA Dollars you earn will vary depending on each specific offer.

AAA Dollars will post to your account immediately for all purchases directly from a AAA office. Purchases made with participating partners or online through AAA.com will appear after 1-7 days from delivery date in 'My Account' under 'View Pending' then post to 'View Earned' after 30 days.

AAA Dollars can be used to purchase select products or services at your local AAA branch such as upgrade coverage for your annual membership, add an associate, give a gift membership, in-person driver training classes, or merchant gift cards. AAA Dollars can also be redeemed for Cash Back. At time of renewal, we will apply any remaining earned AAA Dollars to pay for your annual AAA membership renewal up to the amount due.

As long as you remain an active AAA member, your AAA Dollars will never expire.

There is no limit on the number of AAA Dollars you can earn. If you accumulate more dollars than your membership balance, or if you make a purchase within 45 days of your expiration date, your AAA Dollars will roll over and apply toward your next year's membership renewal, or can be used to purchase select products or services at your local AAA branch office.

To earn AAA Dollars while shopping online, go to AAA.com to access participating partners or download the AAA Discount Web Extension. Going through this site or the AAA Discount Web Extension will ensure that the AAA Dollars you will earn with your purchases will be credited to your account.

At time of renewal, AAA Dollars are automatically applied to the cost of your annual membership renewal. In addition, if you return an item for which you earned AAA Dollars, your AAA Dollars credit will be reversed, or you redeemed AAA Dollars for cash back.

The number of AAA Dollars earned will vary depending on the offer for the product or service purchased.

Yes, you need your membership card in order to receive AAA Dollars rewards.

No. Your membership card will ensure that your AAA Dollars earned will be credited to your account. Visit AAA.com or contact your local AAA branch or call our member call center at 800.222.1134 for details.

When you return an item you purchased online through the AAA Dollars Online Mall or via the AAA Discounts Web Extension, any AAA Dollars earned will be deducted from your account.

We will first apply your earned AAA Dollars towards your membership renewal cost and we will charge your credit card for the remaining balance.

First, consult the AAA Dollars Terms and Conditions. For purchases through the AAA Dollars Online Mall, please consider the following:

  • I don't remember linking to the retailer's website directly from AAA.com prior to making my purchase.
  • The item(s) I purchased may be subject to retailer restrictions.
  • The item(s) purchased have not shipped and/or been delivered to my home.
  • I have received notice from the retailer of an out-of-stock cancellation of my order.
  • The merchandise was returned to the retailer.
  • It has been less than 30 days since I made the purchase.
  • I used a coupon code or rewards program when making the purchase.

For purchases through AAA Branch Office, please consider the following:

  • The item(s) purchased may be subject to certain restrictions.
  • The merchandise was returned to the AAA Branch.

If any of the above conditions apply, you may not be eligible for earning AAA Dollars. Otherwise, please click here and complete the form to send your inquiry/dispute to our Member Service Team.

No. Present or future participation in the AAA Dollars Program is only available to active AAA members with club code 014, 020, 047, 049, 069, 113 and 270. Puerto Rico is specifically excluded from the AAA Dollars Program due to the applicable laws and regulations of the Commonwealth of Puerto Rico.

No. They are not transferable and no longer valid outside the geographic territories. The club codes currently designated for present or future participation in the AAA Dollars Program are club codes 014, 020, 047, 049, 069, 113 and 270.   You can  redeem your  qualifying AAA Dollars for cash back prior to transferring.

AAA Dollars are available for redemption 90 days after they are earned. Pending dollars are not redeemable.

A link to redeem dollars will be available in the AAA Dollars section of My Account page on AAA.com.  There will also be a link available on the Discounts & Rewards section of AAA.com in the AAA Dollars drop down menu.  If you have any difficulty completing your request, you can receive assistance in your local branch or at 800.222.1134.

You will receive your cash back via PayPal or Venmo. Additional payment methods are coming soon.

Payments are disbursed on the 15th of each month for requests made in the prior calendar month. If the 15th falls on a holiday or weekend then the payment will disburse the next business day.

Use the email or phone number associated with the PayPal or Venmo account you would like the money credited to.

Do not click 'Confirm and Schedule Cash Back' instead click 'Change PayPal Account' or 'Change Venmo Account' and update the information.

You can still create an account prior to the disbursement date. Be sure to use the same email or phone number provided in your Cash Back request. If you do not create the account prior to disbursement you will receive a message requesting set up when the payment is disbursed.

You can only redeem AAA Dollars if the following is true; the membership is active, you are the Primary Member, you have earned a minimum of 10 AAA Dollars & you are not within 72 days of your renewal date.

You can view your redemption history via 'My Account' on AAA.com to see if the payment has been sent or is still pending.  If the payment has been sent and you have not received the payment you will call 800.222.1134 for assistance.

A AAA Dollars awarded for participating in non-purchase transactions such as referring a friend, requesting an insurance quote or enrolling in automatic billing are subject to 1099 tax reporting by ACG.  In such cases, the fair market value of the AAA Dollars awarded will be reflected on the Form 1099 and is reportable in the taxable income of the ACG member receiving the AAA Dollars.